Issue 14 - Communication
Effective communication is the key to successful operations
Effective communication is the key to successful operations
Investigations into the human factor regarding disasters at sea, which focused on communication behaviour, revealed that one third of accidents happen primarily due to insufficient command of Maritime English.
ResourceSuccessful teamwork depends on good communication: misunderstandings are often attributed to difficulties communicating in a common language. However, culture is also a contributing factor and has a significant impact on compliance, safety and performance.
ResourceThe ability to properly convey information by word of mouth and/or by written communication is important not only to the safety of ships’ crews, visitors and passengers, but also to the wellbeing of crews.
Resource